So having AirDroid installed on your phone is a lifesaver in conditions like this.Īs long as the AirDroid app is installed on your phone, you can log in to your AirDroid account from the web version of AirDroid and access your phone's contents. You can use Airdroid Personal to remotely access your phone and control it to save all your data. In case your old phone has a cracked screen or a touch screen that does not work, it can be very frustrating having the device in your hand but unable to access or save any of your data.īut there's a way to salvage all your data. In some cases, when you are switching to a new phone, your old one is broken. Part 3: How to Use Smart Switch with Broken Screen Then once your device is connected, you should be able to click on the blue Ok button, and your firmware will start to be flashed. You will see a few warning messages pop up, and click Ok on all of them. You should see a pop-up screen, where you will click on the Device Initialization tab.Įnter the device information you noted down before, and connect your phone, which was in Download mode. Then choose the Emergency Software Recovery and Initialization option. Now launch the Smart Switch app on your computer and click on More. Remember to note these down because you will need them. Then press the physical Home button on your phone, and you should get to see your phone's IMEI number and Serial number. To do this, shut down your phone, and then once the power is gone, press and hold the Volume Down button and the Home button on your phone simultaneously until you see the Boot screen pop up. Then you take your old phone and put it on Download mode. Download the Smart Switch app on your computer, install it, and set it up. The great news is that you can use the Smart Switch app to flash your firmware if something like this happens to you. You wipe out everything from the phone, hoping this wipes out the virus. Flashing the firmware means that you restored the phone to its original state when you bought it. You might need to flash your firmware if you are having trouble with your phone or if there is a virus. It does not store any personal data.Part 2: How to Use Smart Switch to Flash Firmware The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Necessary cookies are absolutely essential for the website to function properly.
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